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For downtime, node operators should take the following actions:

  1. For scheduled downtime:

    • send an email to 'operators@dataone.org' to provide as much notice as practical. If the scheduled downtime is more than a few days out, sending a follow-up email to 'operators@dataone.org' the day before the downtime is appreciated.
    • Just before the outage starts, use the Member Node software to inform the coordinating nodes that the MN is down. This is done by by calling the updateNodeCapabilites() method and marking the node state as 'down'. The exact details of how to call this method depend on how the Member Node has been implemented.
    • After the MN is back up, update the node state to 'up' using the updateNodeCapabilities call as above and send a follow-up email to 'operators@dataone.org' to say that the MN is back up.
  2. For unscheduled outages:

    • Send an email to 'operators@dataone.org' to say that the MN is down. Provide as much information as you can about the expected duration of the outage. Please indicate whether you're able to update the node status, as described above, and provide a contact phone number.
    • Provide updates via email to 'operators@dataone.org' as practical during the outage, with updates on when return to service is expected.
    • When the node is back on-line, notify DataONE via an email to 'operators@dataone.org' and use a call to updateNodeCapabilities, as noted under scheduled outages, to make sure the node status is set to 'up'.

For downtime, node operators should take the following actions:

  1. For scheduled downtime:

    • send an email to 'operators@dataone.org' to provide as much notice as practical. If the scheduled downtime is more than a few days out, sending a follow-up email to 'operators@dataone.org' the day before the downtime is appreciated.
    • Just before the outage starts, use the Member Node software to inform the coordinating nodes that the MN is down. This is done by by calling the updateNodeCapabilites() method and marking the node state as 'down'. The exact details of how to call this method depend on how the Member Node has been implemented.
    • After the MN is back up, update the node state to 'up' using the updateNodeCapabilities call as above and send a follow-up email to 'operators@dataone.org' to say that the MN is back up.
  2. For unscheduled outages:

    • Send an email to 'operators@dataone.org' to say that the MN is down. Provide as much information as you can about the expected duration of the outage. Please indicate whether you're able to update the node status, as described above, and provide a contact phone number. If you're not able to update the node status, we may do so on your behalf, depending on the anticipated length of the outage.
    • Provide updates via email to 'operators@dataone.org' as practical during the outage, with updates on when return to service is expected.
    • When the node is back on-line, notify DataONE via an email to 'operators@dataone.org' and use a call to updateNodeCapabilities, as noted under scheduled outages, to make sure the node status is set to 'up'.
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added link to more detail about updating the node info.

For downtime, node operators should take the following actions:

  1. For scheduled downtime:

    • send an email to 'operators@dataone.org' to provide as much notice as practical. If the scheduled downtime is more than a few days out, sending a follow-up email to 'operators@dataone.org' the day before the downtime is appreciated.
    • Just before the outage starts, use the Member Node software to inform the coordinating nodes that the MN is down. This is done by by calling the updateNodeCapabilites() method and marking the node state as 'down'. The exact details of how to call this method depend on how the Member Node has been implemented.implemented. See the question about updating node information for more information about how to do this update.
    • After the MN is back up, update the node state to 'up' using the updateNodeCapabilities call as above and send a follow-up email to 'operators@dataone.org' to say that the MN is back up.
  2. For unscheduled outages:

    • Send an email to 'operators@dataone.org' to say that the MN is down. Provide as much information as you can about the expected duration of the outage. Please indicate whether you're able to update the node status, as described above, and provide a contact phone number. If you're not able to update the node status, we may do so on your behalf, depending on the anticipated length of the outage.
    • Provide updates via email to 'operators@dataone.org' as practical during the outage, with updates on when return to service is expected.
    • When the node is back on-line, notify DataONE via an email to 'operators@dataone.org' and use a call to updateNodeCapabilities, as noted under scheduled outages, to make sure the node status is set to 'up'.